When does the "Pending Payment" status appear?
The invoice status "Pending Payment" indicates that a payment of an invoice has been initiated, but the outcome (success or failure) has not yet been determined. This status is especially useful for payment methods that take longer to process, such as Direct Debit (SEPA or BACS) transfers.
Although an invoice may have passed its due date, no "past due" email reminders will be sent to customers if a SEPA or BACS payment is in progress. This means, as long as the payment is pending, the invoice will not be marked as "past due," preventing confusion.
This status will appear when:
A customer has initiated a payment, but it is still being processed by the payment system.
The outcome of the payment is not yet confirmed, meaning it could either succeed or fail.
The invoice status “Pending Payment” gives you better visibility into payment processing stages and helps track invoices more effectively between creation and completion.