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Step #2g - Understanding Invoice Prefixes and Numbering

How invoice names are set and what naming structures they can follow.

Updated over 2 weeks ago

When you create invoices, each one is assigned a unique invoice number, set within your Stripe settings. This helps you (and your customers) track payments and organise financial records. Here's how our invoice numbering works and what you can customise.

πŸ”’ How Invoice Numbers Are Structured

Each invoice number consists of two parts:

1. A Prefix

2. A Sequential Number

If your prefix is RKTRIDE, your invoices would look like:

  • RKTRIDE-0001

  • RKTRIDE-0002

  • RKTRIDE-0003

Each new invoice increases the number automatically – regardless of the customer.

🏷 Choosing an Invoice Prefix

By default, the system assigns a general prefix (e.g., KIN-1615), but you can customise it to match your brand.

  • Prefixes must be 3 to 12 characters long

  • Common examples include:

    • RE- (for Rechnung)

    • INV- (for Invoice)

    • Your company abbreviation (e.g., RKTRIDE, ABCSTOR)

  • Important: Your prefix cannot match any customer-specific prefix, even if it's no longer in use.

🌐 Stripe Account Limitation: One Sequence per Account

Due to Stripe limitations, each Stripe account supports only one invoice number sequence and one invoice prefix.

What this means in practice:

  • βœ… If you have one Stripe account per location, each location can have:

    • Its own prefix

    • Its own numbering sequence

  • ❌ If you have one Stripe account for multiple locations, you can only use:

    • One shared prefix

    • One shared numbering sequence

      (applies to all locations together)

This limitation is imposed by Stripe and cannot be overridden.

🎯 Defining a Starting Number

You can choose a custom starting number for your sequence.

If you set the start number to 200 with prefix RE-, invoices will look like:

  • RE-00200

  • RE-00201

  • RE-00202

🚫 What's Not Supported

We currently do not support year-based suffixes or multiple number sequences per year.

❌ Not supported:

  • RE-00001/2025

  • RE-00002/2025

  • Starting over with RE-00001/2026

βœ… Supported:

  • One single continuous number sequence, such as:

    • RE-00200

    • RE-00201

    • RE-00202

      (…which continues into the next year)

πŸ“Œ Summary

Feature

Supported?

Custom prefixes

βœ… Yes

Start number definition

βœ… Yes

One prefix per Stripe account

βœ… Yes

One sequence per Stripe account

βœ… Yes

Multiple prefixes for one Stripe account

❌ No

Year-based or per-customer sequences

❌ No

Auto-incrementing numbers

βœ… Yes

Changing prefixes later

βœ… Yes (with limitations)

If you have any questions or need help customising your setup, feel free to contact support!

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