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Enabling "Bacs Direct Debit" for UK customers
Enabling "Bacs Direct Debit" for UK customers
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Written by Support
Updated over a week ago

Introduction to Bacs Direct Debit Feature

"Bacs Direct Debit" allows for a more streamlined and efficient way to handle transactions, ensuring that payments are collected automatically and securely. By integrating "Bacs Direct Debit" with your Stripe account, you can offer your customers a convenient payment method that simplifies the billing process.

Example and Use Case

For instance, after a customer rents a storage unit and makes the first payment using a debit or credit card, you can switch their billing to "Bacs Direct Debit" in the manager. This change means that all subsequent payments will be automatically deducted from their bank account, reducing the need for manual payment reminders and streamlining your cash flow.

Setting Up "Bacs Direct Debit"

Activating "Bacs Direct Debit" in Stripe

1. Sign in to your Stripe account and navigate to the settings section.

You can find the settings under the following link:

2. Select Payment Methods and navigate to the "bank debits" section.

You can find the payment methods under the following link: https://dashboard.stripe.com/settings/connect/payment_methods

2. Select "Bacs Direct Debit" and follow the prompts to activate it for your account.

Note: For collecting payments via Bacs Direct Debit, Stripe requires additional verification. Read more here. Please also contact the Stripe support to double-check if you have completed all steps to receive payments via Bacs Direct Debit.

Using "Bacs Direct Debit" in the Kinnovis Manager

Create a new booking with "Bacs Direct Debit" as payment option

1. Access the Kinnovis manager and go to the booking section.

2. Click on the create booking button in the top right corner.

3. Fill out all the relevant information for the booking.

4. Select "Add payment method".

5. Choose "Bacs Direct Debit" as the preferred billing method for your customer.

6. Enter the payment details of your customer.

7. Click on "Save".

7. Now you’re set to process payments through "Bacs Direct Debit".

Switch the payment option on an already existing booking to "Bacs direct debit"

1. Access the Kinnovis manager and go to the booking section.

2. Select a booking whose payment method you want to update to "Bacs direct debit".

3. Click on the "Actions" button in the top right corner.

4. Select "Update payment method".

5. Choose "Bacs Direct Debit" as the preferred billing method for your customer.

6. Enter the payment details of your customer.

7. Now you’re set to process payments through "Bacs Direct Debit".

Conclusion

"Bacs Direct Debit" offers a secure, efficient, and customer-friendly payment solution for your self-storage business. By following the steps above, you can enhance your payment processes, improve customer satisfaction, and ensure timely payments. Remember, this feature requires an initial card payment to set up, but once completed, it offers a seamless payment experience for both you and your customers.

For more detailed information or assistance with setup, please refer to our support documentation or contact our customer service team. We're here to help you make the most of your payment processing and ensure your business thrives.

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