Here is a comprehensive list of all available merge tags in our system and what they represent.
Note: Most of the email merge tags can only be applied in the context of certain emails. You can see which merge tags are applicable in the editor, once you choose an email trigger.
Customer Merge Tags
{{customer_number}}: Customer's unique identification number{{customer_name}}: Customer's full name{{customer_firstname}}: Customer's first name{{customer_lastname}}: Customer's last name{{customer_company_name}}: Customer's company name{{customer_vat_number}}: Customer's VAT number{{customer_address}}: Customer's address{{customer_phone_number}}: Customer's phone number{{customer_email}}: Customer's email address{{reset_password_url}}: URL to reset the customer's password{{reset_password_valid_hours}}: Validity duration (in hours) of the password reset link
Booking Merge Tags
{{booking_number}}: Unique number for the booking{{booking_move_in}}: Move-in date for the booking{{booking_move_out}}: Move-out date for the booking{{booking_current_period}}: Current period of the booking{{booking_next_invoice_date}}: Date of the next invoice for the booking{{booking_total_excl_vat}}: Total amount for the booking excluding VAT{{booking_total_incl_vat}}: Total amount for the booking including VAT
Invoice Merge Tags
{{invoice_number}}: Invoice number{{invoice_issue_date}}: Date when the invoice was issued{{invoice_due_date}}: Due date for the invoice{{invoice_status}}: Current status of the invoice{{invoice_period}}: Period that the invoice covers{{invoice_total_excl_vat}}: Total amount of the invoice excluding VAT{{invoice_total_incl_vat}}: Total amount of the invoice including VAT{{invoice_payment_url}}: URL to make payment for the invoice
Unit Merge Tags
{{unit_name}}: Name of the unit{{unit_floor}}: Floor where the unit is located{{unit_area}}: Total area of the unit{{unit_volume}}: Total volume of the unit{{unit_width}}: Width of the unit{{unit_depth}}: Depth of the unit{{unit_ceiling_height}}: Height of the unit's ceiling{{unit_door_width}}: Width of the unit's door{{unit_door_height}}: Height of the unit's door
Unit Type Merge Tags
{{unittype_name}}: Name of the unit type{{unittype_size}}: Size of the unit type{{unittype_tax_b2c}}: Applicable tax for B2C transactions for this unit type{{unittype_tax_b2b}}: Applicable tax for B2B transactions for this unit type{{unittype_description}}: Description of the unit type{{unittype_bookingplan_name}}: Name of the booking plan associated with the unit type{{unittype_bookingplan_description}}: Description of the booking plan associated with the unit type{{unittype_bookingplan_billing_period}}: Billing period of the booking plan associated with the unit type{{unittype_bookingplan_discount}}: Any discount associated with the booking plan of the unit type{{unittype_bookingplan_price_per_period_excl_vat}}: Price per period excluding VAT for the booking plan of the unit type{{unittype_bookingplan_price_per_period_incl_vat}}: Price per period including VAT for the booking plan of the unit type{{unittype_bookingplan_final_period_price_excl_vat}}: Final price per period excluding VAT for the booking plan of the unit type{{unittype_bookingplan_final_period_price_incl_vat}}: Final price per period including VAT for the booking plan of the unit type
Insurance Merge Tags
{{insurance_name}}: Name of the insurance{{insurance_description}}: Description of the insurance{{insurance_tax_b2c}}: Applicable tax for B2C transactions for this insurance{{insurance_tax_b2b}}: Applicable tax for B2B transactions for this insurance{{insurance_bookingplan_billing_period}}: Billing period of the booking plan associated with the insurance{{insurance_bookingplan_discount}}: Any discount associated with the booking plan of the insurance{{insurance_bookingplan_price_per_period_excl_vat}}: Price per period excluding VAT for the booking plan of the insurance{{insurance_bookingplan_price_per_period_incl_vat}}: Price per period including VAT for the booking plan of the insurance{{insurance_bookingplan_final_period_price_excl_vat}}: Final price per period excluding VAT for the booking plan of the insurance{{insurance_bookingplan_final_period_price_incl_vat}}: Final price per period including VAT for the booking plan of the insurance
Discount Merge Tags
{{discount_code}}: Code of the applied discount{{discount_terms}}: Terms and conditions of the applied discount
Deposit Merge Tags
{{deposit_name}}: Name of the deposit{{deposit_price_excl_vat}}: Price of the deposit excluding VAT{{deposit_price_incl_vat}}: Price of the deposit including VAT
Location Merge Tags
{{location_name}}: Name of the location{{location_address}}: Address of the location{{location_email_address}}: Email address of the location{{location_phone_number}}: Phone number of the location{{location_google_maps_url}}: Google Maps URL of the location{{location_contact_form_url}}: URL of the contact form for the location
Price Adjustment Merge Tags
{{price_change_type}}: Type of the price change{{price_change_percentage}}: Percentage of the price change{{price_change_items}}: Items affected by the price change{{price_change_date}}: Date of the price change