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Access Log Table of Bookings

Review when access was revoked and restored for bookings

Sarah avatar
Written by Sarah
Updated over 2 weeks ago

The Access Log Table gives you a detailed, real-time overview of all access-related actions for units within a booking. Whether it’s an automatic access grant or a manual lock, you can now see exactly what happened, when, to which unit, why, and by whom. This visibility helps streamline troubleshooting, improve audit processes, and provide better support to your customers.

🔍 What You'll See in the Access Log Table

You can find the Access Log Table in the Booking Detail View, below the unit assignment section. The table is read-only and updated in real time. The most recent access events appear at the top (sorted by date/time descending). Each row in the table represents a single access event and includes the following details:

Field

Description

Date / Time

When the access change occurred.

Access Type

The nature of the event (see list below).

Unit

The unit affected by the event.

Triggered By

Who or what initiated the action (e.g. an operator or the system).

Invoice Reference

Shown only for auto-locks – includes invoice number and link.


🔄 Access Event Types Explained

Here's a breakdown of each access type you may see in the table:

Access Type

What Triggers It

Auto Grant

Access is automatically granted at move-in.

Auto Revoke

Access is revoked automatically when:
– A booking is cancelled
– A unit is switched and access to the old unit must be removed.

Auto Lock

Access is revoked due to an overdue invoice after the grace period ends.

This is only possible if a digital access provider is connected and "Auto-Lock" feature is enabled.

Auto Restore

Access is restored once the overdue invoice is paid or marked as paid/void. This is only possible if a digital access provider is connected and "Auto-Lock" feature is enabled.

Manual Lock

An operator manually revokes access.

Manual Restore

An operator manually restores access.


✅ Example Access Log History Table


🧾 Summary

The Access Log Table gives you a transparent view into access-related activity for each booking. Whether you’re resolving a support issue or performing an audit, you’ll have the full context needed to act quickly and confidently.

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