You have the option to charge deposits upfront upon booking creation, ensuring payment security upfront and minimizing the risk of bounced payments and no-shows after a customer moves in. You can customise the new deposit settings according to the specific needs of each location.

Imagine you have a customer interested in renting a large storage unit for a six-month period. The move in date is in planned in two weeks. You decide to charge a deposit equivalent to one month's rent upfront in order to increase the commitment of the customer, thereby reducing the last-minute cancellation or bounced payments after move-in. In addition, this deposit secures the unit for the customer and provides your facility with immediate financial inflow. The system immediately issues an invoice on the day of the booking to the customer for the deposit amount being charged.

1. Navigate to the Location Settings in your Kinnovis manager and select your preferred Location.

2. Once the selected location has opened, click on the pencil in the top right corner under "Manager Billing".

3. Enabling deposit cupfrharge: You'll see an option labelled 'Charge Deposit Upfront'. Toggle this to the 'On' position and click on "Save".

4. From now on, the deposit will be charged upfront when creating a new booking in the manager.

1. Navigate to the Booking Portal Location Settings in your Kinnovis manager and select your preferred location.

2. Once the selected location has opened, click on the pencil in the top right corner under "Booking Portal Billing".

3. Enabling charge deposit upfront: You'll see an option labelled "Charge Deposit Upfront". Toggle this to the "On" position and click on "Save".

4. From now on, the deposit will be charged upfront when creating a new booking via the booking portal.

The "Charge Deposit Upfront" feature is a significant addition to our suite of tools designed to optimise the management and profitability of your self-storage facility. By implementing this feature, you can improve cash flow, reduce the risk of cancellations, and enhance the overall customer booking experience. We encourage you to utilise this feature to its full potential and welcome any feedback for further improvements. For more detailed guidance or related enquiries, please refer to our comprehensive support section or contact our customer service team.

Overall, it offers greater financial control, operational efficiency, and customer commitment, leading to a more seamless and profitable business operation.

This feature is designed to enhance your cash flow management and provide a layer of financial security for your business.