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Step #1 - Set up your location

The first step towards a successful setup starts with your facilities

Updated this week

Once you have access to the KINNOVIS Manager, please log in, navigate to "Locations" and click on the desired location. If you have multiple facilities, please apply the instructions below to each location.

Review your "General" settings

  • Review the name of your location (if not correct, please change it)

  • Review the timezone of your location (if not correct, please change it)

  • Set which languages you to offer for your customers (in emails etc.)

Set your "Unit Management" settings

Set the "Size format" for your units

The size format is used for your physical units. If you run a self-storage facility, the size format would be, i.e. "m²". In co-working, it might be "working seats". It mostly depends on how you differentiate your physical units in terms of pricing.

Set the "To-check-time" for your units

The "To-check-time" leads to higher vacancy of your units. Based on this setting, the KINNOVIS Manager automatically sets units where the customer just moved out, back to vacant after X days, without any manual effort.

Note: Setting this value too low, might lead to "unchecked" units being vacant before your staff can ensure that there is no damage or similar issues. Setting the value to high leads to lower vacancy of your units, as you might forget to set your units back to "vacant" again after the customer moved out.

Enable Auto-lock

Before enabling auto-lock, please read more about this feature here.

Set your "Manager Billing" settings

We call them "Manager" billing settings, as they only affect bookings and invoices which are created in the Manager. There is separated billing settings for bookings and invoices, which are created via the Booking Portal.

  • Set the "Invoice due in" field

  • Set the "Payment methods" field, which enables/disables payment methods being used for bookings in this location in the Manager.

Custom renewal date

You can also enable the “Custom Renewal” date feature. Before proceeding, please read more about it here.

Charge deposit upfront

If you want to charge your deposit upfront, make sure to read through this article.

Setting up your "floors"

Floors are used to visualise the different levels of your facility on the facility map. If your facility has multiple floors, ensure they are accurately reflected here.

The next step is to connect to a smart lock system (if any).

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